Policies

Effective Date: 5/03/2022

1. Introduction:

This Shipping Policy outlines the terms and conditions for shipping products purchased through SMTdriftshop.com on the Shopify platform. By placing an order through Shopify, you agree to abide by the terms outlined in this policy.

2. Shipping Methods and Timeframes:

2.1. We offer various shipping methods, including standard shipping, expedited shipping, and international shipping, depending on the destination and the items purchased.

2.2. Estimated delivery times are provided at checkout and may vary based on factors such as product availability, shipping destination, and carrier delays.

3. Shipping Rates:

3.1. Shipping rates are calculated based on the weight, dimensions, and destination of the package. These rates will be displayed at checkout before you complete your purchase.

3.2. We may offer free shipping promotions from time to time, subject to certain conditions, such as minimum order value or specific products.

4. Order Processing:

4.1. Orders are typically processed and shipped within 22-26 business days from the date of purchase, unless otherwise stated.

4.2. Once your order has been processed and shipped, you will receive a confirmation email with tracking information, allowing you to track the status of your delivery.

5. Shipping Restrictions:

5.1. We currently ship to Malaysia and Singapore. If your country or region is not listed, please contact us for alternative shipping arrangements.

5.2. Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be clearly indicated on the product page.

6. Customs and Duties:

6.1. International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.

6.2. Customs policies vary widely from country to country, so please contact your local customs office for more information about any potential fees or restrictions.

7. Lost or Damaged Shipments:

7.1. While we make every effort to ensure the safe and timely delivery of your order, we are not responsible for lost, stolen, or damaged shipments once they have been handed over to the carrier.

7.2. If your order arrives damaged or is lost in transit, please contact us immediately so that we can initiate an investigation with the carrier and assist you in resolving the issue.

8. Returns and Exchanges:

8.1. Please refer to our Returns and Exchanges Policy for information on how to return or exchange products purchased through Shopify.

9. Contact Information:

If you have any questions or concerns about our Shipping Policy, please contact us at sincerebeeshop33@gmail.com.

10. Policy Updates:

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to the Shopify platform.

Conclusion:

By placing an order through Shopify, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy. If you do not agree with any part of this policy, please do not proceed with your purchase.